When it comes to letting out a property, landlords often ask, “What exactly am I paying for with letting and management fees?” At Rocket, we believe in complete transparency - our fees reflect the value and service we provide to landlords and investors.
If you’re considering renting out your property, get in touch and we can talk you through our fee breakdown.
Alternatively, here’s a detailed breakdown of what lettings and property management fees cover, why they matter, and how Rocket makes sure landlords get the best value.
Lettings Fees: Finding & Securing the Right Tenants
What’s included?
Property Marketing – Your listing is promoted on Rightmove, Zoopla, Facebook Groups, and more.
Viewings & Tenant Selection – We conduct property viewings and thoroughly vet potential tenants.
Pre-Referencing Checks – We make sure applicants meet affordability and suitability criteria before full referencing.
Tenant Referencing & Right-to-Rent Checks – Compliant background checks, credit reports & rental history verification.
Compliance Documentation – We issue all legally required documents:
- Tenancy Agreement
- Gas Safety Certificate
- EICR (Electrical Safety Certificate)
- EPC (Energy Performance Certificate)
- Government-mandated How to Rent Guide
Deposit Registration – Securing the tenant’s deposit in a government-backed scheme.
Legally Required Safety Checks – Smoke alarms & CO detectors tested before move-in.
This fee is spread over the tenancy term, not charged as an upfront lump sum - aligning our service with the ongoing tenancy relationship.
Property Management Fees: Keeping Your Investment Hassle-Free
For full property management, making sure your investment runs smoothly while maximising profitability.
What’s included?
Rent Collection & Payment Processing – Ensuring consistent and timely rent payments.
Tenant Support & Issue Resolution – A 24/7 helpline for tenants to report maintenance concerns.
Routine Property Inspections – Six-monthly inspections to check whether the property is being well-maintained.
Repairs & Maintenance – We handle maintenance requests, troubleshoot tenant issues, and coordinate repairs.
Qualified & Vetted Contractors – All contractors are fully compliant, insured, and price-checked.
NO Contractor Commissions – Unlike many agents who take 15-20% kickbacks from contractor fees, Rocket delivers fair pricing for landlords.
Regulatory & Compliance Management – We handle Gas Safety Certificates, EICRs, EPCs, and other required landlord compliance checks at no extra cost.
Licensing Monitoring & Applications – If a borough introduces new licensing requirements, we notify landlords & offer an optional licensing service (£200 + VAT).
With Rocket’s client-first approach, our goal is to keep landlords in business - helping them avoid unnecessary costs while keeping their investment remains profitable.
Full Lettings & Property Management Package (10% + VAT = 12%)
Landlords who choose both Lettings & Management get a comprehensive, hands-free service for 10% + VAT = 12% of monthly rent, plus an initial set up fee at £400 plus VAT = £480.
This combines tenant placement & property management, meaning that both landlord and tenant relationships are maintained professionally throughout the tenancy.
Rocket clients also have access to various additional services for free; access to the legal advice helpline, portfolio and market advice, advice on licensing and compliance works, and access to a wide range of tried and tested professional advisors from accountants to solicitors, mortgage advisors and more.
Additional Services & Fees
Property Management only – 5% plus VAT = 6% of the monthly rental
Advice and negotiation of renewals or rent reviews - £200 plus VAT = £240
License applications and advice - £200 plus VAT = £240
Rocket Stays (Short-Let Management) – 20% + VAT = 24% of the gross income.
For landlords opting for short-term lets, Rocket Stays provides a fully managed short-let service including:
Marketing & Bookings Management
Professional Photography & Listing Optimisation
24/7 Guest Helpline & Customer Support
Luxury Linen, Cleaning & Property Setup
Short-term rentals can earn up to 30% more than traditional long-term lets - especially during peak demand periods but are restricted to no more than 90 days in Greater London.
Vacant Property Management –from £100/month plus VAT = £120 per month
For landlords with empty properties, Rocket offers vacant property management to keep up security, compliance, and maintenance.
Tenant Fees – most fees are now illegal for tenants and therefore cannot be charged since the tenant fees act 2019. This is why fees are now charged mainly to landlords, but there is one fee charged regularly to tenants which is for a contract variation at the tenants request, and this is capped at £50 incl VAT.
Is Property Management Worth It?
Some landlords consider self-managing their properties to save on fees. However, professional management can:
Reduce stress – No need to handle tenant issues, late rent payments, or repairs.
Stay on top of legal compliance – Avoid fines & disputes by meeting all legal rental requirements, but also get practical and legal advice on some complex property problems.
Access to Professional Advisors – having access to information and specialists is important in the increasingly regulated residential property environment.
Maximise profitability – Arrange small easy fixes for no cost and avoid costly contractor markups & excessive void periods.
Increase tenant retention – Professional property management keeps tenants happy & reduces turnover.
At Rocket, our transparent fee structure means landlords get exceptional service while keeping their investment profitable.
Ready to Let or Manage Your Property? Let’s Talk!
Whether you’re a first-time landlord or a portfolio investor, Rocket provides expert, hands-off property management tailored to your needs.
Contact us today to learn more about our services & pricing!
