In London's rental market, finding a trustworthy agent is the key to a smooth and enjoyable rental experience. Here’s a detailed guide on how to navigate through the myriad of options and choose an agent that best suits your needs:
Prioritise Recognised Portals
Starting your search for a property through recognised portals like Rightmove, Zoopla, or OnTheMarket is the way to go.
These platforms conduct checks on agents to confirm compliance with industry standards, meaning only qualified agents are listed and they provide a layer of trust and security for potential tenants.
No Fees Policy
Since the Tenant Fees Act in 2019, it's illegal for agents to charge renters fees, apart from a few exceptions like lost keys or contract variations. Any agent requesting additional fees for standard services like viewings or applications should be avoided as this is against the law.
Check for Accreditation
Make sure the agent is affiliated with a recognised complaints scheme such as the Property Redress Scheme (PRS) or The Property Ombudsman (TPO).
It’s also worth looking for agents who are members of established industry bodies like SafeAgent, UKALA, or Propertymark.
These memberships signal that an agent operates under high professional standards and that they adhere to a strict code of conduct, as well as offering an avenue for dispute resolution.
Contract Terms
Be wary of agents pushing for long-term contracts without reasonable break clauses, as flexibility is often one of the main reasons people choose to rent.
With the upcoming Renters Rights Bill eliminating fixed-term tenancies, long-term contracts will soon become outdated anyway, but for the time being, make sure any long-term agreement offers a fair break clause.
It’s important to understand your rights and obligations under any rental agreement and avoid terms that could impose undue penalties or fees for early termination.
Transparency in Practice
A trustworthy agent will make sure tenants go through thorough screening and referencing, and they will be transparent about their practices.
Do not be intimidated by detailed referencing; it is indicative of a diligent agent.
This attention to detail not only secures the property but also maintains a high standard of tenancy. Agents who do this are likely to be equally attentive to property maintenance and tenant satisfaction.
Final Thoughts
In London's competitive rental market, choosing the right agent saves a lot of headaches down the road.
By following these guidelines, you'll be better positioned to find an agent, like Rocket Property Management, who not only meets your needs but also provides a secure and professional service.
Remember, a good agent is an indispensable ally in finding your ideal home.
