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Property Management Case Study: Turning Around a Neglected Investment

A landlord based in Canada contacted Rocket after being let down by their previous property manager. Simple issues like a broken washing machine had been left unresolved, and the tenant had become unresponsive.

Although the landlord was still serving their notice period with the previous agent, Rocket stepped in immediately unpaid to start resolving the problem.

We re-established communication with the tenant within days.

All outstanding maintenance issues were resolved quickly.

We reassured the landlord with clear, transparent communication about their property.

For landlords based overseas, trust andcommunication are key. At Rocket, we do not just manage properties, we give landlords complete peace of mind, no matter where in the world they are.

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